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Counselor Team Leader

Title: Counselor team leader

Quantity: 2

Job field: Education- student recruitment and training

Level: Manager

Job location: Hanoi/ Hochiminh city

Working time: Working hours or overtime if required

Job description

  • Providing leadership and oversight to group of 5 – 10 counselors to ensure target, guidelines, policies, procedures and timelines are followed;
  • Overseeing the day to day operations of the team;
  • Assisting with the training of new and existing team members with necessary skills in recruitment process, admission process, customer services….;
  • Displaying a strong commitment to customer service and taking proactive measures for sales and cross-sales, as well as diligently following up to convert potential leads into pipeline and final sales targets;
  • Presenting at company’s events to partners/ students/ parents…when needed;
  • Furnishing students with institution-related information either through face-to-face interactions or over the phone;
  • Supporting the team to deliver excellent post-sales service to generate high levels of referrals from parents and students;
  • Working with marketing to plan and deliver company promotional & recruitment activities at local schools/ universities and offices;
  • Looking for and counseling prospective students and parents of study overseas options: countries/ universities/ courses/ entry requirements/ application procedures/ visa applications and associated issues;
  • Contracting students and process application for school admission/ visa application/ accommodation and travel arrangements/ other related issues;
  • Maintain relationship/ support to students while they are studying overseas;
  • Liaising with local and overseas business partners of related issues;
  • Preparing and reviewing reports to management board and other department termly or when required;
  • Other duties as assigned by management board.

Candidate requirements

Must have

  • At least 4 year experience in the role;
  • Mature experience in recruiting students fort market such as Australia, UK, New Zealand, Canada, America;
  • Good understanding of Vietnam and overseas education system/ policy/ situation and related issues;
  • Excellent in sale, marketing, organization, leadership;
  • Excellent in communication, interpersonal skills, people management skill;
  • Excellent in English and Vietnamese language, IT and social media usage.


  • Graduate from overseas university
  • Live in Hanoi or Hochiminh city
  • Age from 28- 40


  • Competitive salary & attractive compensation package;
  • Training opportunities;
  • Insurances in accordance to Vietnamese Labor Law;
  • Working for a dynamic, fast – growing, elite environment/ industry.

About the company: ducanhduhoc.vn 

Contact: HR Department- Email: managermark@ducanh.edu.vn


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Please submit your CV, current photo, university degree and transcript, reference letter here:

Tình Trạng: Đang Tuyển

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